How To Request a Review on Instagram
Instagram takes measures to maintain a safe platform by banning accounts that violate its community guidelines. While account bans are one consequence, it’s important to note that individual posts can also lead to penalties. However, Instagram’s accuracy in assessing post violations is not infallible, and if you believe a post does not breach the community guidelines, you have the option to file a complaint or request a review.
This article explores the key aspects of Instagram’s community guidelines, the steps involved in requesting a review, and how to appeal to the Oversight Board. By understanding these processes, you can navigate Instagram’s policies and ensure fair treatment in cases where you believe your posts have been mistakenly flagged.
Contents
What Are Instagram’s Community Guidelines?
Instagram’s community guidelines serve as a set of rules that all users are expected to adhere to, fostering an environment that is authentic and safe. These guidelines outline specific points that a post may unintentionally violate, leading to its removal or even account suspension. It is crucial to be aware of and comply with the following important guidelines on Instagram:
- Share original photos and videos that you have taken yourself or have the right to share.
- Refrain from posting nudity or explicit content.
- Avoid spamming accounts with excessive messages, comments, or likes. Genuine and meaningful interactions are encouraged.
- Respect other users on Instagram by refraining from engaging in threatening behavior, hate speech, or posting shameful content.
- Do not promote or glorify self-injury, and exercise discretion when sharing graphic content related to newsworthy events.
These guidelines highlight key conditions that your posts should not violate. However, it is important to note that Instagram’s automated systems, or “bots,” may sometimes misinterpret certain content, mistakenly flagging it as graphic or violating nudity guidelines. Consequently, Instagram’s accuracy in enforcing these community guidelines can be compromised.
News and media outlets with Instagram accounts often encounter this issue when sharing important information and global events. If your post is taken down due to these inaccuracies, you have the option to request a review from Instagram to reconsider their decision.
By being mindful of Instagram’s community guidelines and seeking reviews for erroneously removed posts, you can navigate the platform while ensuring your content aligns with the established guidelines.
How Do You Ask Instagram for a Review?
There are two methods to request a review from Instagram for flagged posts and accounts. The first method involves accessing the “Account Status” feature within your account settings. The second method is through the “Support Requests” feature, which is also accessible from your account settings. These options provide a means to seek a review and address any concerns regarding flagged content or account status.
Method #1: Through Your Account Status
- Launch the Instagram application.
- Navigate to your profile page by tapping on your profile picture located at the bottom right.
- Click on the menu icon situated at the top right corner of the profile page.
- Tap on “Settings” and select “Account.”
- Choose “Account Status.”
- Locate the post that was taken down and tap on it.
- Click on “Request a review.”
- Finally, select “Submit a request” and then tap “Done.”
- By following these steps, you can initiate the process of requesting a review for a post that has been removed from your Instagram account.
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Method #2: From Support Inbox
Alternatively, if you prefer not to use the first method, you can utilize the support inbox feature on Instagram. Follow these steps:
- Launch the Instagram app and go to your profile page by tapping on the profile icon.
- On your profile page, click on the three-line menu located at the top right corner.
- Select “Settings” and then click on “Help.”
- Tap on the “Support Requests” tab and choose “Violations.”
- Review the decision that was sent to you regarding the removal of a post.
- At the bottom, click on the “More options” tab.
- Tap on “Request Review” and then click “Close.”
Instagram prioritizes its users and is committed to reevaluating automatically removed posts if requested by the user. Once Instagram reaches a decision, you will receive a notification. If your content was mistakenly taken down, Instagram will repost it and apologize for any inconvenience caused.
However, if the review outcome still does not favor your request, and you firmly believe that you have not violated any rules, you have the option to appeal to the Oversight Board on Instagram. Keep in mind that the Oversight Board selects cases for review, so there is a possibility that your post may not be reviewed even if you submit an appeal.
How To Appeal to Instagram Oversight Board
To appeal to the Oversight Board, it is necessary to have gone through the review process first. If the decision from the review does not align with your expectations, you can proceed to appeal to the Oversight Board. However, it’s important to determine if you meet the eligibility criteria for appealing, even after requesting a review. To check your eligibility, follow the steps mentioned in the second method described in the previous section, specifically accessing the violations tab.
Once you are in the violations tab, tap on the “Removal decision” message. If the message includes an Oversight Board reference number, typically starting with “IG” followed by eight numbers and letters, you are deemed eligible to appeal. However, if you do not see the reference number, you will not be able to initiate an appeal.
If you are eligible and wish to proceed with an appeal, copy the reference number and follow these instructions:
- Visit the Oversight Board website and log in using your Instagram account.
- Once logged in, respond to the provided questions.
- Your responses will assist Instagram in understanding how the wrong decision was made regarding the removal of your content.
- You will receive a notification when the Oversight Board team reaches a decision.
By following these instructions, you can appeal to the Oversight Board for further consideration of your case. It is essential to note that the Oversight Board’s decision-making process may take some time, but you will be notified once a decision has been reached.
Conclusion
By following this guide, you can effectively request a review for any of your posts that have been taken down by Instagram. However, it is crucial to ensure that your posts do not violate any of the guidelines. Otherwise, the entire process would be futile. It is important to adhere to Instagram’s community guidelines to maintain a smooth review process and increase the chances of your content being reinstated.