How to Fix Instagram Story Views Not Showing 2023

ByCaesar Hours

“Why can’t I see the views on my Instagram story?” Instagram is a widely-used social media platform where users can share photos, videos, reels, and stories, as well as communicate with their friends. Lately, some users have reported that they are unable to see the views on their Instagram stories. This issue is specific to individual users and may occur randomly. While encountering this problem may seem concerning, there are troubleshooting steps available to help resolve it.

Fix Instagram Story Views Not Showing 2023

This article discusses all the troubleshooting steps to fix Instagram Story not showing. 

Relaunch Instagram App

If you are experiencing this issue, try restarting the Instagram app. The inability to see Instagram Story views may be caused by occasional software bugs. To resolve this, close the app from the recent apps section and then relaunch it. Check if the problem persists after the restart. If you continue to face the same issue, proceed to the next troubleshooting step outlined in this article.

Restart Your Phone

Restarting your phone can also be a potential solution for resolving the issue of not being able to see Instagram story views. If you’re experiencing this problem, it might be due to a technical glitch. Simply restart your phone, and then check if you can now view the Instagram story views as expected.

Re-Login To Instagram

Another step you can take to troubleshoot the issue is to log out and log back into the Instagram app. Follow these steps:

  1. Open the Instagram app on your mobile device and tap on the Profile icon located at the bottom right corner.
  2. Tap on the Menu icon (three horizontal lines) at the top right corner and select “Settings”.
  3. Scroll down and tap on “Log Out” and confirm your decision to log out of your account.
  4. Once logged out, log back into your account and then check if the story views are visible.

By re-logging into your account, you may be able to resolve the issue and view the story views successfully.

Clear Cache Of Instagram App

If you are still experiencing the issue, you can attempt clearing the Instagram cache. Follow the steps below:

  1. Tap and hold the Instagram app icon in the app drawer, then select “App info.”
  2. In the App Info screen, tap on “Storage.”
  3. Next, tap on “Clear Cache” to remove the cache data associated with the Instagram app.
  4. After clearing the cache, relaunch the Instagram app and check if the issue persists.

Clearing the cache may help resolve the problem and allow you to view the Instagram story views properly.

Reinstall Instagram App

If you continue to experience the issue, you can attempt reinstalling the Instagram app. Follow the steps below to reinstall the app:

  1. Tap and hold the Instagram app icon.
  2. Next, tap on “Uninstall” and confirm the uninstallation of the app.
  3. Head to the Play Store (for Android devices) or the App Store (for iOS devices).
  4. Search for the Instagram app and install it.
  5. Open the app on your phone and log in to your Instagram account.
  6. Check if you can now see the Instagram Story views.

Reinstalling the app may help resolve any underlying issues and restore the visibility of Instagram Story views.

Use Instagram Web

Sometimes the issue may be specific to the app itself. In such cases, you can try accessing Instagram through the website instead. Follow these steps:

  1. Open the browser on your device (whether it’s a phone or a PC).
  2. Go to the Instagram website.
  3. Log in to your account using your credentials.
  4. Check if you can now view the Instagram story views on the website.

Using the Instagram website can help determine if the issue is app-related or if it persists across different platforms.

Contact Instagram Support

If none of the previous steps resolved the issue, it’s recommended to reach out to Instagram support for further assistance. You can contact them by visiting the Help Center Page, where you can report your specific problem or browse through existing queries from other users to see if a solution has already been provided.

Final Words

If you’re experiencing difficulties viewing Instagram Story Views, you can follow the troubleshooting steps outlined in this article to resolve the issue. By following these steps, you should be able to address the problem and regain visibility of your Instagram story views.

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