How to Fix Blink Subscription Plan Not Working

ByCaesar Hours


Blink is a company that develops smart security devices for home and office protection. These devices come with a range of features to enhance the security of your premises. Additionally, Blink offers a subscription plan that unlocks additional features such as video sharing, access to video history, and motion detection recording.

Some Blink device users have reported difficulties accessing the features included in their subscription plan. If you are experiencing issues with your Blink Subscription, this article provides troubleshooting steps to resolve the problem. By following these steps, you can address the issue of your Blink Subscription Plan not functioning properly.

Causes Of Blink Subscription Plan Not Working

There are several reasons why you may encounter this issue, including:

  1. Expired Free Trial: If your free trial period has ended, you will need to subscribe and make payment to continue using the subscription plan. Failure to do so may result in the features of the subscription plan not being accessible.
  2. Incorrect Payment Details: Entering incorrect payment information can prevent your subscription plan from being activated. As a result, the features associated with the plan may not work properly.
  3. Unattached Blink Device: If you have not properly linked your Blink device to your account, you may face issues with the subscription plan. It is important to ensure that your Blink device is correctly associated with your account for the subscription features to work.
  4. Incorrect Amazon Account Linking: Trying to link a different Amazon account to your Blink account can also lead to the same problem. Make sure you are using the correct Amazon account that is associated with your Blink device to avoid any subscription-related issues.

Fix Blink Subscription Plan Not Working 2023


If you are experiencing problems with your Blink subscription plan, here are some troubleshooting steps to help resolve the issue:

  1. Verify Subscription Status: Ensure that your subscription is active and not expired. If your subscription has ended, you may need to renew or purchase a new subscription.
  2. Check Payment Details: Double-check that the payment information associated with your Blink subscription is accurate and up to date. Incorrect payment details can prevent your subscription from being activated.
  3. Re-Attach Blink Device: Make sure your Blink device is properly attached and connected to your account. If it is not properly linked, you may encounter issues with accessing subscription features.
  4. Confirm Amazon Account Linking: Ensure that you have linked the correct Amazon account to your Blink account. Using a different Amazon account can cause problems with your subscription plan.
  5. Contact Blink Support: If the above steps do not resolve the issue, reach out to Blink support for further assistance. They can provide specific guidance and address any technical issues related to your Blink subscription.

By following these troubleshooting steps, you should be able to resolve any problems you are facing with your Blink subscription plan.

Ensure Free Trial Is Active

If you were using the Blink free trial, please verify if the trial is still active. If the free trial has ended, you will need to purchase a subscription plan to continue accessing the features that were available during the trial period.

Ensure Your Subscription Is Active

To verify the status of your Blink Subscription plan, you can follow these steps:

On Phone:

  1. Open the Amazon Marketplace app on your phone.
  2. Tap on the Menu icon and select “Your Account.” If you haven’t logged in to your Amazon account, please do so.
  3. From the top menu, choose your account.
  4. Tap on “Memberships & Subscriptions.”
  5. Review the details of your Blink subscription to check if it is active. If it is inactive, you will need to renew it.

On PC:

  1. Open your browser and go to the Amazon website.
  2. Sign in to your Amazon account if you haven’t already done so.
  3. Click on “Account & Lists” and select “Your Account” from the drop-down menu.
  4. Under the “Digital content and devices” section, click on “Other Subscriptions.”
  5. You will find the details of your Blink subscription. Ensure that your subscription is active, and if not, proceed to renew your plan.

Connect The Same Amazon Account With Blink Account

To ensure that your Blink devices are connected to the correct Amazon account, and to resolve any issues with the Blink subscription plan, please follow these steps:

  1. Open the Blink app on your phone.
  2. On the home page, tap on the Account Icon.
  3. Select the “Link to Amazon Account” option, and then tap on “Link Accounts.”
  4. Enter the login credentials of your correct Amazon account. Make sure you provide the details of the appropriate account.
  5. Once you have entered the correct credentials, your Amazon account will be successfully linked to your Blink account.

By following these steps, you can ensure that the correct Amazon account is associated with your Blink devices, which will help resolve any issues related to the Blink subscription plan.

Attach Your Device To The Plan

If you’re experiencing issues with your Blink Subscription plan, it could be because your device is not properly attached to the plan. To resolve this problem, try attaching your device to your Blink subscription plan by following these steps:

  1. Open the Amazon Marketplace app on your phone.
  2. Tap on the menu icon in the app and select the “Your Account” option.
  3. Sign into your account if prompted to do so.
  4. Once signed in, select your Account from the top menu.
  5. Tap on “Memberships & Subscriptions.”
  6. On the Subscription page, locate the “Attach Device” option on the right side and tap on it.
  7. Next, select “Attach Plan To This Device.”
  8. Follow the on-screen instructions to successfully attach your device to the subscription plan.

By following these steps, you should be able to attach your device to your Blink subscription plan and resolve any issues you were facing.

Get In Touch With Customer Support

If you are still experiencing the issue with your Blink Subscription plan, we recommend reaching out to Blink customer support for assistance. You can contact customer support using the following methods:

Phone Number: For customers in the US and Canada, you can call 781-332-5465 or 1 833-392-5465 (toll-free number). For customers in Europe, the phone number is +44 1158 384189.

Customer Support Page: You can also visit the Blink customer support page for further assistance. Here is the link: [Customer Support Page](insert link here)

Please reach out to Blink customer support using the provided contact information to get the necessary help for resolving your issue.

Final Words

The steps mentioned above are designed to troubleshoot and fix any issues you may encounter with your Blink Subscription plan. If you are currently experiencing any problems with your subscription plan, we recommend following the provided steps to resolve them. We hope that this article has been helpful in addressing your concerns. If it has provided a solution to your query, please let us know in the comments section below. Your feedback is valuable to us.

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