How to Choose the Right Moving Company?

Moving to a new home can be an exciting yet stressful experience. Finding the right moving company to help transport your belongings is one of the most important decisions you’ll make during this process. Here are some tips on how to choose a reliable and affordable moving company.

Do Your Research

Don’t just go with the first moving company you find. Take some time to research different companies and get quotes from at least 3-4 of them. Look for companies that have been in business for several years and have good reviews online. Check with the Better Business Bureau to see if there are any complaints against them. Ask friends and family for recommendations of companies they have used before.

Get In-Home Estimates

Rather than get a quote over the phone or online, schedule in-home estimates with prospective moving companies. This allows them to see exactly what items need to be moved and provide a more accurate estimate. Make sure to show them everything that needs to be moved, including items in the garage, attic, and other storage areas. Be upfront about how many rooms and square footage your current and new home have.

Ask About Licensing and Insurance

You want to verify that the moving company is properly licensed and insured before hiring them. Ask to see their DOT license number and make sure they have general liability insurance and insurance for your belongings. This protects you in case anything gets damaged or lost during the move.

Get References

Reputable moving companies will be happy to provide references from past customers. Call a few references to get a sense of their experiences with the company. Ask questions about the crew’s professionalism, timeliness, handling of belongings and final price. Checking references is one of the best ways to gauge the quality of the company.

Avoid Moving Brokers

Steer clear of brokers or consolidators who simply connect you with a moving company. It’s better to work directly with movers so you know exactly who will be handling your belongings. Brokers add another layer in between and may match you with unreliable movers.

Understand the Services Provided

Find out exactly what is included in the moving quote. Quality moving companies will do a full pack and unpack of all your belongings. Make sure they provide padding, shrink wrapping, and other protective materials to safeguard your items. Also find out if they offer specialty services like piano moving or crating.

Check for Hidden Fees

Get a binding quote in writing and make sure there are no hidden fees or charges for items like stairs, elevators, or distance. Ask about any additional charges for exceeding the weight limit or truck space. A fixed, flat rate is ideal to avoid surprise costs on moving day.

Look for Red Flags

Avoid companies that ask for large deposits upfront or only accept cash. Be wary of movers that show up in rental trucks or have no logo on their uniforms. These could be scams. Make sure the company has a brick-and-mortar facility you can visit in person.

Read the Contract Carefully

The contract should clearly outline dates, costs, items being moved, insurance coverage and liability. Read through the fine print thoroughly so you fully understand the terms. Get any verbal promises in writing. Only sign the contract once all your questions and concerns have been addressed.

Ask About Valuation Protection

Find out what level of valuation protection the moving company provides. This reimburses you if belongings are damaged or lost. Some companies offer full value protection while others provide minimal 60 cents per pound. Opt for the highest protection you can get.

Schedule at the Right Time

If possible, aim to move between the months of March to August. This is considered the off-peak season and companies often charge less. Fridays, weekends and end of month dates are also in lower demand. Just make sure to reserve movers several weeks in advance for best selection.

Plan to Be There for the Move

On moving day, plan to be present at both your old and new home to supervise the movers. Make sure they handle your possessions with care and load/unload the truck properly. Doing an inventory before they leave ensures no items are left behind.

Choosing a moving company is not a decision to take lightly. Following these tips will help you find an affordable and reputable mover that provides professional service. Take time to do research and get all the details in writing so your move goes as smoothly as possible. With the right mover, you can relax knowing your belongings are in good hands.

Frequently Asked Questions

How early should I book a moving company?

It’s best to book your moving company 4-6 weeks in advance during peak season and 2-3 weeks in advance during off-peak season. This ensures you get the movers you want on your preferred dates.

What questions should I ask when getting quotes?

Make sure to ask about their licensing, insurance coverage, cost of valuation protection, services provided, fees for stairs/elevators, minimum hours for booking, and get a binding quote in writing.

What are red flags to watch out for?

Avoid companies that only accept cash, use rental trucks, lack professionalism, ask for large deposits, or don’t provide an in-home estimate. These could signal a scam.

How can I verify a moving company is reputable?

Check reviews online, get references and check ratings on sites like BBB. Look for long time established companies and make sure they have a physical facility you can visit.

Should I tip the moving crew?

Tipping 10-15% of the total cost is customary for good service. You can tip each crew member individually or give one tip for them to split. Avoid tipping in advance.

What if my belongings are damaged during the move?

First, document all damage and take photos. Alert the mover right away and file a claim if they have valuation protection or insurance. If not resolved, seek reimbursement by contacting FMCSA.

Who is liable if items are lost by the moving company?

The moving company is liable for reimbursement if your items are lost and you purchased valuation protection. If not, their liability is limited to 60 cents per pound.

Can movers refuse to carry certain items?

Yes, for safety reasons movers may refuse to carry hazardous materials, plants, perishable items or valuables like cash, jewelry or important documents.

Should I pack myself or pay the movers to pack?

For fragile items like glassware, mirrors, electronics and artwork, it can be worthwhile to pay the movers to properly pack these. But you can save money by packing clothing and linens yourself.