How To Fix “User Not Found” When Logging Into Instagram

Instagram is an intriguing platform with an abundance of views, stories, and reels, making it enjoyable to use.

However, it can become frustrating when attempting to log into your account and encountering a “user not found” error message. If you find yourself wondering how to fix this issue, there’s no need to panic.

In this article, we provide helpful tips to swiftly resolve the “user not found” error and get back to using your Instagram account seamlessly.

Double Check Username And Passwords

The initial step is to verify that you have entered the correct username and password.

Sometimes, the issue might be as simple as having the caps lock turned on without realizing it. Additionally, if your username or password contains special characters, it’s crucial to double-check that you’ve entered them accurately. Surprisingly, this could be the main reason for encountering the “user not found” error.

Furthermore, it’s possible that you may have forgotten your password. In such a case, you can easily retrieve it. However, to do so, ensure that your email is always linked to your Instagram account.

Restart Your Phone

One of the most common and straightforward methods to address smartphone issues is by restarting your device.

Restarting the phone has been proven to be effective as it resets the system and resolves bugs. It also provides a fresh start to files that may have encountered loading problems before.

To restart your phone, press and hold the power button, and then select the restart option. After the restart, attempt to log in again. If the “user not found” error persists, you may need to explore the next troubleshooting option.

Check For Server Downtimes

Millions of people worldwide use Meta-owned apps like Instagram, Facebook, and others, which is why occasional downtimes can occur. Therefore, the “user not found” error might also be due to a server outage.

To troubleshoot, test both the browser and app versions to determine if the issue persists. Reach out to your friends to check if they are facing similar problems, and try accessing your account from different devices. If you find that the problem is widespread, it may be a general issue that requires some time to resolve. In such cases, wait for a while and then attempt to log in again.

To confirm whether it’s a server-related problem, you can use Downdetector, an online platform that provides real-time insights into the performance of various websites and services.

Try Resetting Your Password

If the issue persists, attempt to reset your password by clicking on the “forgot password” option, which should be connected to your email address and phone number.

Go to the “get help” section on your Instagram log-in screen and select it. Then, enter your email address, phone number, or username. Tap “next” and follow the on-screen instructions to reset your password.

What Does “Active now” Mean on Instagram?

Check Your Internet Connection

A weak internet connection can hinder your ability to log into your Instagram account successfully. Therefore, it is essential to check the strength and speed of your internet connection. You can do this by testing your internet speed using test websites.

Additionally, make sure you have a stable data connection and are subscribed to a reliable Wi-Fi service. Double-check that you have set up your connection correctly, and then try logging in again to see if the “user not found” error persists.

Clear Instagram Cache Files

Clearing accumulated cache files can also help resolve this issue. To do this, go to your Instagram app, tap on “Storage,” and select the “Clear cache” option.

If clearing the cache doesn’t resolve the problem, you can try “Clear data” instead. Similar to uninstalling the app, this action provides a fresh start for the app’s features to function properly.

Update Your Instagram App

Utilizing the latest version of the Instagram app offers a service with many of the bugs from previous versions resolved. This ensures a better user experience and spares you from the frustrations that may arise with older versions of the app.

Furthermore, upgrading to the updated version grants you access to all the fantastic features that come with it, enhancing your overall Instagram experience.

Conclusion

There you have it – these are potential solutions that should help resolve the “user not found” error quickly. However, if the problem persists, you may need to contact Instagram’s customer support for assistance in resolving the issue.

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