How To Fix Toshiba Fire TV Remote Not Working Issue

ByCaesar Hours

The process of replacing a damaged or lost Fire TV remote is easy and uncomplicated. Your current Fire TV edition or Insignia can be swiftly paired with the Fire TV app, retaining the complete voice control functionality of your original remote. This is achieved through a combination of Bluetooth and IR technology. However, there have been reported problems associated with this.

Numerous users have encountered difficulties when using the Toshiba Fire TV remote, leading to an inability to stream content. If you are also facing this issue, you can find guidance below on understanding why your Toshiba Fire TV remote is not functioning properly.

Fix Toshiba Fire TV Remote Not Working Issue


There can be several reasons why the Toshiba Fire TV remote is not working. The most frequent cause is a malfunctioning television, while another possibility is that one of the buttons on the remote is faulty.

To resolve the issue of the Toshiba Fire TV remote not working, please follow these troubleshooting steps:

Power Cycling Remote

  • To resolve the issue of the Toshiba Fire TV remote not working, follow these steps:
  • Remove the batteries from the remote and hold down the power button for 60 seconds.
  • After a full minute has passed, press all the buttons on the remote multiple times. Then, insert fresh batteries and test the remote again.
  • To drain any remaining power from the remote, press and hold the power button. Even when the batteries are removed, the remote may still retain some electricity in its capacitors. Draining the capacitors is necessary for a complete reset.
  • Holding down the power button allows the remote’s capacitors to discharge their electricity. Although it may seem simple, this step is crucial.
  • It may initially seem odd, but pressing all the buttons on the Toshiba Fire TV remote simultaneously might help restore its functionality.
  • Remote controls often have stuck buttons, which can prevent other buttons from operating correctly.
  • Stuck buttons can occur in various ways, such as objects getting lodged beneath the rubber buttons, like falling between couch cushions.
  • However, this is a common problem that can be easily fixed.
  • To fix stuck buttons, gently tap and slap the remote against your palm while pressing all the buttons. This action should pop the buttons back into place.
  • Turn the remote over with the buttons facing downwards and slap it to allow any dirt or debris to fall out from the back. Rest assured that the Toshiba Fire TV remote is highly durable and unlikely to be damaged by this process.
  • If none of the above steps worked, try leaving the batteries in the remote this time. Continue to press and hold the power button for 60 seconds.
  • Performing this simple reset should most likely resolve the issue with your remote.

Factory Reset the Fire TV Remote

Alternatively, you can attempt to fix the issue by performing a factory reset on the remote.

If you’re unsure about what a factory reset does, it essentially removes all the settings stored on your remote.

To restore all the remote settings to their original factory defaults, press and hold the left DPAD-left, back, and menu buttons simultaneously for approximately 10 seconds. This will successfully initiate the factory reset process for your remote.

Try Pairing the Remote Again

It’s possible that you haven’t correctly paired your remote, which could be the reason for the problem you’re encountering. You can resolve this issue by going through the pairing process once more.

To pair the remote, press and hold the Home key on the remote for approximately ten seconds. This button can be found on the remote itself.

Once you hold down the button, your remote should automatically attempt to pair with the device.

If the remote doesn’t pair successfully, you might need to turn off both the TV and the remote for a short period of time before attempting the pairing process again.

Replace Batteries

The main source of power for the remote is its batteries. Using the remote for an extended period can cause the batteries to degrade over time. Additionally, it’s possible that the batteries in your remote have been inserted incorrectly.

When this happens, the remote will cease to function. Therefore, it is advisable to replace the batteries with a new set to ensure proper functionality.

Confirm Remote’s IR Sensor is Working

Both your TV and remote utilize an infrared beam to transmit and receive signals. If this beam is not functioning correctly, it can directly impact the performance of your remote.

You can easily verify the functionality of your remote’s infrared (IR) by using the camera on your phone. Here’s a simple way to do it:

  1. Open your phone’s camera app.
  2. Direct the camera towards your remote.
  3. Press any button on the remote control.
  4. When a working remote button is pressed, you will observe a red light blinking through the camera screen.
  5. If you do not see a red light, it is possible that the remote is defective or the batteries are depleted.

By following this method, you can determine if the IR function of your remote is operational.


Update Your TV:

Ensure that your TV’s firmware is up to date. An outdated version can lead to poor performance of the device, affecting both the TV and the remote.

Remove Obstacles:

One common issue is obstruction between your remote and the TV. Since both devices use infrared beams, they need an unobstructed path for proper signal transmission and reception. Obstacles like walls, other electronic signals (e.g., Bluetooth), or large objects such as furniture or speakers can interfere.

Try relocating your Toshiba Fire TV remote to a different position if you notice any blockage between it and the TV. You can also directly point the remote at the TV’s sensor. A simple change in seating or rearranging decorative furniture may resolve the problem.

Contacting Support:

If you have been unable to resolve the issue so far, it is advisable to reach out to customer support. They will review your case and provide assistance through a support team member.

Final Words:

If you have exhausted all the above methods and your Toshiba Fire TV remote still doesn’t work, your final option is to consider replacing the remote if it remains unfixable. Sometimes, the remote may be beyond repair, and in such cases, there may be little you can do to resolve the issue.

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